Cancellations of orders will be accepted with full refund of amounts paid only if they have not yet been despatched. If they have already been sent, we ask that they be returned in their inviolate packages and the refund will be made subtracting the freight costs.
If any product has been mistakenly shipped or exchanged in relation to the order, return it after notifying us by e-mail or telephone. If our failure is proven, we will reverse all amounts paid.
Remember: You need to ask the customs inspection of your country about the "paperwork" of that, because the goods needs exit registration in your country to enter here in Brazil.